Privacy Policy

TSS Asesores is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we may share it, and your rights regarding your data. This policy applies to all services offered by TSS Asesores, including SMS communications.

1. Information We Collect

TSS Asesores collects personal and activity information that may be associated with you.

We may collect the following information:

General Personal Data

Name, address, phone number, email address and other information you voluntarily provide
Device and technical data such as browser type, operating system, IP address, cookies, web beacons and unique device identifiers

SMS Specific Data

When you opt in to receive SMS messages from TSS Asesores, we may collect:

Your mobile phone number
Your name, if provided
Any information you provide in your message responses
Message delivery and interaction data, such as timestamps, delivery status and error logs

Device and Account Data

With your permission, we may access information stored on your device, such as contacts, calendar entries or other relevant data needed to provide specific services to you. If authorized by you, we may also access profile and other information from third party services such as Facebook.

Our systems may associate this personal information with your activities while using our services, such as pages you view or items you click on or search for.

Children

We do not knowingly contact or collect personal information from children under 13 years of age. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

2. How We Collect Your Information

We collect information directly from you when:

You enter your phone number into a web or mobile form
You interact with our customer support via SMS
You opt in through a purchase, registration or onboarding form
You use our website or services where cookies and similar technologies are enabled

Our systems may associate the information we collect with your account and your activities when using our services.

3. How We Use Your Information

Use of SMS Information

We use your SMS related information to:

Send transactional or account related messages, such as order updates or appointment reminders
Send promotional or marketing messages only when we have your prior consent
Respond to your inquiries or support requests
Analyze message delivery and engagement to improve our services

Use of General Personal and Activity Data

We use your general data to:

Provide, operate and improve our services
Personalize your experience and content
Maintain security and prevent misuse or fraud
Conduct analytics and performance measurement
Communicate with you about products, services and updates, where permitted

4. Location Data

We may collect and share anonymous location data. To customize our service for you, we and our partners may collect, use and share precise location data, including the real time geographic location of your computer or device.

This location data is collected in an anonymous form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of location based features.

5. Access to Your Information

You can request to see or delete your personal data. You can sign into your account to view or delete any personally identifiable information we have stored, such as your name, address, email or phone number.

You can also contact us by email at info@tssasesores.com to request access to or deletion of your information, including SMS related data.

6. Data Retention

We may keep personal and activity data, including SMS related data, for an indefinite period or as long as necessary to fulfill the purposes described in this policy or as required by law.

7. Sharing Your Information

We may share personal data with companies we trust in order to operate our services. We do not sell your information.

General Sharing

We may share personally identifiable information such as name, address, email or phone number with trusted partners in order to provide you with relevant advertising, offers or services that are delivered on behalf of TSS Asesores.

SMS Data Sharing Restrictions

TSS Asesores does not sell or share your SMS opt in data with third parties for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt in data and consent. This information will not be shared with any third parties.

Service Providers and Vendors

We may share your information with trusted service providers who help us deliver our services, such as:

SMS gateway providers
Phone carriers
Customer support platforms
Analytics providers
Vendors and contractors who process data on our behalf

These vendors are contractually obligated to keep your information secure and to use it only for the purpose of providing services to TSS Asesores. They provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

California Privacy Rights

California residents are legally entitled, at no charge and no more than once annually, to request information about how we may have shared their personal information with others for direct marketing purposes. To make such a request, please contact us at info@tssasesores.com.

8. Advertising and Tracking

Advertising companies may collect anonymous data about your interests in order to customize content and advertising on this and other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.

Where required, we or our partners may provide you with options to limit or opt out of certain types of tracking or interest based advertising.

9. Your Choices and Rights

SMS Opt Out

You can opt out of SMS messages at any time by replying “STOP” to any message you receive from us. After you opt out, you will no longer receive text messages from us unless you opt in again.

Access and Deletion

To request access to or deletion of your SMS related data or other personal information, you can:

10. Data Security and Retention

We implement reasonable technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. However, no method of transmission or storage is completely secure.

SMS data and other personal information are retained only as long as necessary to fulfill the purposes described in this policy or to comply with legal requirements.

11. Special Situations

To operate the service, we may make identifiable and anonymous information available to third parties in these limited circumstances:

With your express consent
When we have a good faith belief that disclosure is required by law
When we have a good faith belief that disclosure is necessary to protect our rights or property or the safety of our users or the public
To any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets

Your consent will not be required for disclosure in these cases, but we will attempt to notify you, to the extent permitted by law.

12. Changes to This Policy

Our Privacy Policy may change from time to time. We may update this SMS privacy policy and our general privacy practices periodically.

If we make material changes to how we handle SMS data, we will notify you, for example via SMS or other appropriate methods. Continued use of our SMS service and other services after such changes indicates your acceptance of the revised policy.

13. Contact Us

If you have any questions or concerns about this policy or your SMS data or personal information, please contact us at:

TSS Asesores
319 Blue Peacock Way
Seymour, TN 37865
Phone: 865-413-0085
Email: info@tssasesores.com